Mastering the Art of Feedback
By Unknown Author.
Description
Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. This issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an eight-step process for developing and enhancing your feedback delivery skills. - from Amzon
ISBN(s)
1562863568, 9781562863562
